Shandong jewelry complaints become a new hotspot consumer association to remind consumers to put a good "three customs"

Breaking deformation, ambiguous signs, insufficient weight... Shandong Consumers Association recently released complaint statistics. In the first quarter of Shandong, a total of 170 complaints about jewelry and cultural and sports articles were accepted, including 133 jewelry complaints, four times that of 31 in the same period last year. Become a new hot spot for complaints.

According to Zhang Youwen, deputy director of the Ministry of Education of Shandong Consumers Association, the complaints reflect three major problems. First, the quality is not enough, and the jewelry is broken, deformed, inlaid with diamonds (gems) falling off, fading or discoloration. The second is the ambiguity of the logo, which makes it difficult for consumers to identify and even cause ambiguity. Third, the component is insufficient, and the actual weight is inconsistent with the logo.

To this end, the Shandong Consumers Association reminded consumers to make good "three customs" when buying jewelry products. First, it is best to choose a big brand jewelry store. The quality and after-sales service are relatively guaranteed. Second, you must pay more attention to the purchase before the purchase, and ask the operator to provide relevant certificates such as commodity price, place of origin, specifications, performance, grade, etc. If there are quality problems in order to make complaints and quality inspections, such as vouchers, certificates of conformity or hangtags, especially when going out to travel, carefully purchase jewelry such as jewellery and jade.

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